People counting technology is transforming railway management. UTA member Crowdscan developed a patented IoT sensor system that monitors passenger density in real time. The solution is GDPR-compliant, camera-free, and anonymous. It works in large, dynamic environments. Cities and transit operators use it to improve service quality. Visit our news section for more UTA member updates.
Crowdscan first deployed its people counting sensors with TRAM Barcelona in 2023. The six-month pilot tested installation feasibility and data accuracy. Results were positive. TRAM Barcelona then moved into a second, operational phase. The system now sends real-time alerts when crowd density exceeds safe thresholds. Historical data helps TRAM optimise passenger flow and service planning. As a result, TRAM Barcelona intends to equip 10 of its busiest stations with the technology.
The TRAM Barcelona success sparked two new railway projects in 2025. In the Netherlands, Crowdscan partnered with Prorail. Sensors went into Tilburg Station and Amsterdam Central Station. They measure passenger distribution and real-time flow. In Belgium, the Channel Terminal (Eurostar) and Brussels South Station were also equipped. Furthermore, these projects test VMS system integration. CCTV triggers automatically when density thresholds are exceeded. This combination increases safety and operational efficiency.
Crowdscan’s battery-powered sensors need no cabling. Installation is fast and low-cost. This makes the solution highly scalable. Moreover, the data remains accurate, anonymous, and GDPR-compliant. Crowdscan now seeks technical partners and innovation projects through UTA. The goal is international expansion across the railway sector. UTA connects Crowdscan with potential partners worldwide. Learn more about Crowdscan’s technology at Crowdscan.be.