Crowd Monitoring Platform

🖥️ Platform
Photo credit: https://www.crowdscan.be/

Context and problem statement

Cities, transport operators, and event organisers increasingly need reliable information on how people move and gather in public spaces. Managing urban flows safely and efficiently requires understanding crowd dynamics, peak times, and spatial distribution patterns.

However, many existing crowd monitoring approaches rely on video surveillance or manual observation. These methods raise privacy concerns, require significant infrastructure investments, and often provide limited analytical capabilities.

At the same time, public authorities and operators face growing pressure to improve safety, optimise operations, and plan infrastructure based on real usage patterns. Without accurate and privacy-respecting data, it is difficult to monitor crowd density, anticipate congestion, or evaluate the impact of urban interventions.

CrowdScan addresses these challenges by providing a privacy-friendly crowd monitoring solution that enables cities and operators to measure, analyse, and understand pedestrian flows in real time and over long periods.

Solution overview

CrowdScan provides a crowd monitoring and analytics platform designed to measure pedestrian flows and crowd density in public spaces while preserving privacy.

The solution uses dedicated sensors that detect signals from mobile devices to estimate the number of people present in a given area and analyse movement patterns. This information is processed and visualised through a data platform that allows users to monitor crowd dynamics in real time and analyse long-term trends.

By providing reliable insights into pedestrian behaviour, CrowdScan enables cities, transport operators, and event organisers to improve safety, optimise infrastructure usage, and support data-driven urban planning.

Key capabilities include:

  • Real-time monitoring of crowd density and movement
  • Long-term analysis of pedestrian flows and patterns
  • Privacy-compliant data collection without identifying individuals
  • Data visualisation and reporting tools for operational and planning purposes

Functional Scope and Features

Crowd monitoring through privacy-friendly sensing

CrowdScan relies on a network of sensors deployed in public spaces. These sensors detect wireless signals emitted by mobile devices and use this information to estimate the presence and movement of people in a given area.

The system does not identify individuals but aggregates data to provide anonymised insights into crowd behaviour.

Data collection and processing

The solution collects and processes several types of data inputs:

  • Wireless signals emitted by mobile devices
  • Time-based detection data from sensors
  • Location-based measurements from sensor networks

These inputs are processed to produce aggregated indicators related to crowd presence and movement.

Analytics and visualisation

CrowdScan provides a platform that transforms collected data into operational insights. Users can access visual dashboards and analytics tools to understand how people use public spaces.

Outputs typically include:

  • Crowd density indicators
  • Footfall statistics
  • Flow analysis between locations
  • Temporal patterns (hourly, daily, seasonal trends)

These outputs help stakeholders understand peak usage periods, identify congestion points, and monitor the impact of events or urban interventions.

Decision-support for urban management

By providing continuous data on pedestrian flows, CrowdScan supports a wide range of operational and strategic decision-making processes.

The solution enables authorities and operators to:

  • monitor crowd situations in real time
  • detect unusual crowd concentrations
  • evaluate infrastructure usage
  • plan urban interventions based on observed behaviour patterns

Innovation and differentiators

CrowdScan’s approach focuses on combining accurate crowd analytics with strong privacy protection.

Key differentiating aspects include:

  • Privacy-by-design monitoring, avoiding the use of cameras or personal identification
  • Automated and continuous data collection, enabling long-term trend analysis
  • Scalable sensor deployment, allowing coverage from small sites to large urban areas
  • Data-driven insights that support both operational crowd management and long-term planning

Use Cases and Deployments

CrowdScan solutions are used to analyse and manage pedestrian flows in various contexts where understanding crowd behaviour is essential.

Urban public spaces

Cities can deploy CrowdScan sensors in squares, pedestrian streets, or tourist areas to monitor how people use public spaces.
This information helps municipalities:
• evaluate the attractiveness of public areas
• identify congestion points
• measure the impact of urban design interventions or public events

Transport hubs

CrowdScan can be deployed in stations, terminals, or mobility hubs to analyse passenger flows and optimise operations.
Use cases include:
• monitoring peak traffic periods
• improving passenger circulation
• supporting infrastructure planning

Events and large gatherings

Event organisers can use CrowdScan to monitor crowd density and movement during large events, festivals, or public gatherings.
The system helps improve safety and operational coordination by providing real-time insights into crowd conditions.
Scale of application
CrowdScan solutions can be deployed at different spatial scales depending on the monitoring needs:
• specific sites such as squares, buildings, or venues
• districts or neighbourhoods
• large urban areas or transport networks

Related Challenges

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Related Pilots

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